FAQs

Visiting our space

Can I buy food and drinks?
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What should I wear?
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What should I bring?
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Do you have coat check or lockers?
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Do you have lost and found?
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Where is the location address?
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Is there parking?
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Do I have to sign a waiver?
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Are you open on Holidays?
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What age is this appropriate for?
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Experience Questions

How many people do I need to play Beat The Bomb?
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Is Beat The Bomb like an Escape Room?
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What is the difference between Mission Experience and Arcade Bomb Battle Experience?
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What is the difference between Paint, Foam and Slime Bomb Mission?
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What sizes are the hazmat suits?
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Can I take pictures or videos during the experience?
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How do I receive my free photos and videos?
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What percentage of teams actually win?
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What do you get if you beat the bomb and win?
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Can you play if you don't speak English?
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How large can my group be?
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Will my clothing get ruined playing the games?
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Does the bomb hurt?
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How long do the experiences last?
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Are the experiences private?
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How do I find or retrieve my Beat The Bomb photos and videos?
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Other questions

Do you offer discounts for military and first responders?
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Do you offer discounts for college students?
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What is the ticket cancellation policy?
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Other policy considerations (Right of Refusal, Pregnancy, Photosensitive Seizure Warning, and Service Animals):
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Can I participate if I use a wheelchair?
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Are the blasts safe for people with allergies?
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Hosting an event

What is the minimum and maximum group size for large events?
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How can I book for a large group?
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Can I host a large group event at Beat The Bomb?
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Loyalty Program

How do I earn points in the Beat The Bomb Loyalty Program?
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How do I redeem my Beat The Bomb Loyalty Program points?
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My Beat The Bomb Loyalty Program reward code isn't working, what should I do?
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Can I use my Beat The Bomb Loyalty Program rewards on a large group event?
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Can minors earn Beat The Bomb Loyalty Program rewards?
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How do I log in to see or use my Beat The Bomb Loyalty Program points?
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What is the Beat The Bomb Loyalty Program?
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What can I buy with my Beat The Bomb Loyalty Program points?
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Do Beat The Bomb Loyalty Program points expire?
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Beat The Bomb Virtual

What experiences are available?
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Can I play with some colleagues in-office together with others working remotely from home?
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How much does a ticket cost?
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Can you accommodate a global team?
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Will everyone in the group have a chance to play with each other?
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What is the ticket cancellation policy?
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How can I add players to my reservation?
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Are there age restrictions or requirements?
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How long does the experience last?
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What is included in the ticket price?
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What do I need to bring?
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How large can my group be?
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